Partners listed as of October 2019.

Insurance Partners

We partner with trusted insurers and re-insurers to provide our customers with a wide choice of products for their insurance needs. If a customer purchases a policy involving any company listed, we will pass their information to the partner so the policy can be fulfilled.

QIC Europe Limited
Car Insurance, Key Cover & Legal Expenses insurance 

UK General Insurance Group
Replacement Vehicle Insurance, Personal Accident Insurance, Windscreen Protection Insurance, Tools in Transit Insurance 

Ageas Insurance Limited
Car & van insurance 

Axa Insurance UK plc
Car & van insurance 

Aviva Insurance Limited
Car & van insurance 

Midas Underwriting Limited
Car & van insurance 

Liverpool Victoria Group of Companies (LV)
Car & van insurance 

Zenith insurance PLC
Car & van insurance 

Broker Direct PLC
Car & van insurance 

Covea Insurance plc
Car & van insurance 

Eridge Underwriting Agency Limited 
Car & van insurance 

Highway – Highway Insurance Company Limited
Car & van insurance 

Markerstudy – Markerstudy Insurance Services Limited 
Car & van insurance 

Midas – Midas Underwriting Limited 
Car & van insurance 

Octane – Octane Underwriting Limited 
Car & van insurance 

Premier – Premier Underwriting Limited 
Car & van insurance 

Sabre – Sabre Insurance Company Limited
Car & van insurance 

XS Direct – XS Direct Insurance Brokers Limited
Car Insurance 

ERS – ERS Syndicate Management Limited
Car Insurance 

Kitsune – Kitsune Associates Limited
Car & van insurance 

Pukka – PUKKA Insure Limited (underwritten by Gefion)
Car & van insurance 

Call Assist (underwritten by DAS Insurance)
Motor breakdown insurance 

Business & Domestic (underwritten by Acasta European Insurance Company Limited)
Excess Protection

Payment Processing Partners

When a customer pays for a policy on the Sure Thing website their payment information is processed by an external company, regulated by the Financial Conduct Authority. We work with two partners, one who processes credit and debit card payments, and one to provide direct debit financing.

Worldpay
Process customer credit and debit payments and store the payment information if the customer has chosen to auto-renew their policy. If at the point of renewing a policy the customer’s card has expired Worldpay is able to retrieve the customer’s new card details so a payment can be taken with minimum disruption to the customer. 

Close Brothers Premium Finance (PCL)
Process and manage customer direct debit finance and payments 

Claims Information and Credit Reference Partners

When a customer requests an insurance quote their details are checked with a credit reference agency and the Claims and Underwriting Exchange service for identity verification and fraud prevention. The partners we work with are listed below.

TransUnion Information Group
Credit reference agency used for the purpose of identity verification and fraud prevention, their search may appear on a customer’s credit report whether or not the quote proceeds, but will not impact the customer’s credit history. The TransUnion Privacy Policy is available on their website: www.transunion.co.uk/legal-information/bureau-privacy-notice

Claims and Underwriting Exchange (CUE)
CUE holds a record of incidents reported to insurance companies by policyholders and third-party claimants and provides validation of the information provided by the customer, both about the customer and about any other person named on the application, against the information held on CUE and against other databases hosted by IDSL. Insurers may use this information to consider whether to accept the risk. For details relating to information held about customers on the Claims and Underwriting Exchange please visit https://mib.org.uk/managing-insurance-data/mib-managed-services/cue-miaftr/

LexisNexis Risk Solutions
Act as an intermediary between Sure Thing and both our credit reference agency (TransUnion) and the Claims and Underwriting Exchange (CUE), passing the customers data to both services, and then passing the response back to Policy Expert.

Additional partners

We also use trusted suppliers who provide us with necessary services for supporting our customers, for example print and mailing companies, IT support services such as cloud servers, and claims administration services. If you would like more details of these suppliers please get in touch via our contact page.